Privacy Policy for techxellent.net

Last Updated: 15-Oct-2024

### 1. WHO WE ARE AND WHAT WE DO

1.1 We specialize in providing technology solutions, including VAT processing, invoice management, and OCR technology to enhance business operations.  

1.2 This Privacy Policy outlines how we handle personal data when you access our website and use our services. By using our website, you acknowledge, agree, and accept to be bound by these terms. If you disagree, please do not access or use our website.

### 2. WHAT DOES THIS POLICY COVER?

2.1 This Policy explains our approach to personal data, outlining:

   - (a) Types of data we collect;

   - (b) Methods of data collection;

   - (c) How long data is retained;

   - (d) Data sharing practices;

   - (e) Your rights and choices regarding data;

   - (f) Security measures we employ.

2.2 By accepting this Policy, you consent to our processing of personal data as described. Refusal to provide necessary data may impact our ability to respond to inquiries or provide services.

### 3. WHAT PERSONAL DATA DO WE COLLECT AND HOW DO WE COLLECT IT?

3.1 Account Registration Data:  

   We collect personal data, such as:

   - Name

   - Email address

   - Phone number

   - Business information (where relevant)

   - Payment information (where applicable)  

   By providing accurate and up-to-date information, you help us maintain the integrity of our services. Accounts may be terminated if information provided is inaccurate or incomplete.

3.2 Additional Personal Data Collected:  

   For customer verification and security, we may also collect:

   - ID Validation: ID number, date and place of issue.

   - Commercial Registration (CR) information: entity name, owner name, etc.

3.3 Automatically Collected Data:  

   We may collect device and usage data, such as:

   - IP address

   - Browser and device type

   - Usage patterns and feature engagement

### 4. COOKIES

4.1 We use cookies to enhance website functionality and ease of access. Cookies allow you to remain logged in on the same device and enable us to personalize your experience.

### 5. WHERE DO WE COLLECT PERSONAL DATA ABOUT YOU FROM?

5.1 We collect personal data from:

   - Direct interactions

   - Cookies, as outlined above

   - Security measures, such as CCTV when visiting our offices

   - Authorized third parties, for verification purposes

### 6. HOW AND WHY DO WE USE YOUR PERSONAL DATA?

6.1 We use personal data to:

   - Communicate relevant product and service information

   - Respond to inquiries

   - Provide, enhance, and secure our services

   - Conduct due diligence and identity verification  

   Data processing is conducted in line with applicable laws and with user consent.

### 7. HOW LONG DO WE KEEP YOUR PERSONAL DATA?

7.1 We retain personal data as long as necessary for operational and legal compliance purposes. Data no longer required is securely deleted.

### 8. WHO DO WE SHARE YOUR PERSONAL DATA WITH?

8.1 We may share your data with:

   - Service providers, for processing and transaction support

   - Government entities, in response to lawful requests  

   Data sharing is limited to the purposes outlined in this Policy.

### 9. THIRD-PARTY LINKS AND FEATURES

9.1 Our website may link to third-party sites. We are not responsible for their content or privacy practices, which are governed by their policies.

### 10. DATA STORAGE AND INTERNATIONAL TRANSFERS

10.1 By using our services, you consent to the storage and processing of data as per local laws.

### 11. SECURITY OF YOUR PERSONAL DATA

11.1 We implement various measures to safeguard your data, though no system is completely secure. We recommend using secure networks and safeguarding your account credentials.

### 12. YOUR RIGHTS

You have rights under applicable laws, including:

   - Right of Access: Request copies of your data.

   - Right to Correction: Update inaccurate data.

   - Right to Deletion: Request deletion of unnecessary data.

   - Right to Withdraw Consent: Withdraw data processing consent at any time.

### 13. CHANGES TO THIS POLICY

13.1 We may periodically update this Policy. Changes take effect upon posting on our website or by notification. Continued use signifies acceptance of the modified Policy.

### 14. HOW CAN YOU CONTACT US?

14.1 For inquiries or concerns about our handling of personal data, please contact us:

   - Email: admin@sosco-sa.com

   - Phone: +966 59 461 2191

   - Address: 3092 Jeddah 23733-8226 1, Kingdom of Saudi Arabia

 

Company HALLOUL EL-AMALIAT LMTKHESSA For Information Technology

Empowering Businesses Through Innovative Technological Solutions

### 15. USE AND TERMINATION

15.1 By using our site, you confirm compliance with this Policy and responsible use. Accounts may be suspended or terminated for violations or security concerns.